Information for Patients

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Guide for Outpatient Visit

Chiba University Hospital (CHU) is an "Advanced treatment hospital" that has been approved by the Ministry of Health, Labor and Welfare (MHLW). Advanced treatment hospitals provide high quality medical service efficiently to people in the area.

On principle, CHU is only intended for severe patients referred from other medical institutions (hospitals, doctor's offices, etc.), thus requires first time patients to bring a letter of referral. We ask for your understanding of this system.
In accordance with the Health and Welfare Ministry Law enacted April 1, 1996, CHU asks patients without a letter of referral to pay for First-Visit Consultation Fee (13,200yen) in addition to the regular cost of treatment.

Please note that making a special payment of 13,200 yen for the first visit based on the system for payment of medical fees including those for care outside insurance coverage does not necessarily ensure that you will be able to see a doctor at Chiba University Hospital. Thank you in advance for your understanding.

Collaboration between Local medical institution and Chiba University Hospital

Outpatient reception hours and general procedure

First visit 8:30-10:30 Counter 1 for First Visitor and Cashier
Re-visit with
appointment
7:30-16:30 Check-in machine for visit with appointment
Re-visit patient without appointment
Note: Please contact your relevant department before visiting.
8:30-11:00 Check-in machine for visit without appointment or contact Counter 1 for First Visitor and Cashier
After 11:00 Counter 1 for First Visitor and Cashier
Holidays Saturdays, Sundays, national holidays and New Year's holidays (December 29 to January 3)
Contact Number Chiba University Hospital
TEL.043-222-7171 (main switchboard)

From reception to leaving

About Off-Hours Medical Treatment

Our hospital prioritizes acceptance of patients requiring emergency treatment, and/or hospitalization around the clock. Patients with mild symptoms will be charged a selective treatment fee for off-hours in addition to standard medical fees.

Selective Treatment Fee
for Off-Hours
13,200 yen (including tax)

Even if patients arrive via ambulance, they may still be subject to the selective treatment fee for off-hours. If you are a resident of Chiba Prefecture and are not certain whether to call an ambulance, please call #7119 (for adults) or #8000 (for children) for consultation.

By "off-hours," we refer to the hours outside the regular medical consultation and treatment hours on weekdays.

Others

Please bring your health insurance card (or My Number Card as a health insurance card) with you

Before the examination, your insurance is checked monthly at the first visit of the month. Or, your My Number Card will be checked every time you visit. So please bring your health insurance card or My Number Card.
If you have beneficiary certificate for specified diseases, please also carry it with you.
Without your insurance card, you may be required to pay full medical expense at your own expense.

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If there are any changes in registered information such as change of insurance card, please let us know.
Patient Card

Your patient card is common all across the departments. Please keep it carefully and bring it with you at any visit (your patient number will not change even years later)

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Never place your card close to strong magnetic forces.
Due to limited parking space, we strongly recommend you use public transportation.