Information for Patients
Guide for Outpatient Visit
Chiba University Hospital (CHU) is an "Advanced treatment hospital" that has been approved by the Ministry of Health, Labor and Welfare (MHLW). Advanced treatment hospitals provide high quality medical service efficiently to people in the area.
On principle, CHU is only intended for severe patients referred from other medical institutions (hospitals, doctor's offices, etc.), thus requires first time patients to bring a letter of referral. We ask for your understanding of this system.
In accordance with the Health and Welfare Ministry Law enacted April 1, 1996, CHU asks patients without a letter of referral to pay for First-Visit Consultation Fee (13,200yen) in addition to the regular cost of treatment.
Please note that making a special payment of 13,200 yen for the first visit based on the system for payment of medical fees including those for care outside insurance coverage does not necessarily ensure that you will be able to see a doctor at Chiba University Hospital. Thank you in advance for your understanding.
Collaboration between Local medical institution and Chiba University Hospital

Outpatient reception hours and general procedure
First visit | 8:30-10:30 | Counter 1 for First Visitor and Cashier |
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Re-visit with appointment |
7:30-16:30 | Check-in machine for visit with appointment |
Re-visit patient without appointment Note: Please contact your relevant department before visiting. |
8:30-11:00 | Check-in machine for visit without appointment or contact Counter 1 for First Visitor and Cashier |
After 11:00 | Counter 1 for First Visitor and Cashier | |
Holidays | Saturdays, Sundays, national holidays and New Year's holidays (December 29 to January 3) | |
Contact Number | Chiba University Hospital TEL.043-222-7171 (main switchboard) |
From reception to leaving
About Off-Hours Medical Treatment
Our hospital prioritizes acceptance of patients requiring emergency treatment, and/or hospitalization around the clock. Patients with mild symptoms will be charged a selective treatment fee for off-hours in addition to standard medical fees.
Selective Treatment Fee for Off-Hours |
13,200 yen (including tax) |
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Even if patients arrive via ambulance, they may still be subject to the selective treatment fee for off-hours. If you are a resident of Chiba Prefecture and are not certain whether to call an ambulance, please call #7119 (for adults) or #8000 (for children) for consultation.
By "off-hours," we refer to the hours outside the regular medical consultation and treatment hours on weekdays.
About Off-Hours Medical Treatment (Selective Treatment Fee for Off-Hours)(PDF形式、443KB)

Others
Please bring your health insurance card (or My Number Card as a health insurance card) with you
Before the examination, your insurance is checked monthly at the first visit of the month. Or, your My Number Card will be checked every time you visit. So please bring your health insurance card or My Number Card.
If you have beneficiary certificate for specified diseases, please also carry it with you.
Without your insurance card, you may be required to pay full medical expense at your own expense.
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- If there are any changes in registered information such as change of insurance card, please let us know.
Patient Card
Your patient card is common all across the departments. Please keep it carefully and bring it with you at any visit (your patient number will not change even years later)
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- Never place your card close to strong magnetic forces.
Due to limited parking space, we strongly recommend you use public transportation.
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- Reservation-only appointments for most departments
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- Prescribed medicine can be obtained at outside pharmacies
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- Wearing a mask is common in Japan
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- Referral letter required for advanced medical care, critically ill patients
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- Take a number at the reception and wait until your number is called. Please wait in line where necessary
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- Medical bill estimate provided through EAJ for non-Japanese patients residing overseas
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- No smoking, including in parking lots
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- Please talk quietly. Please walk on one side of the corridors
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- Our nurses take care of inpatients.
No attendant required
- Our nurses take care of inpatients.
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- No photos
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- No recording
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- No social media