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Information for new patients

See the Clinical Departments page for details

  • Please note that most departments at CUH require an appointment.
  • Before visiting appointment-only departments, please call its outpatient service desk to schedule an appointment.
  • Examination days for new patients vary by department. See the Clinical Departments page for details.

    Clinical Departments page

  • Please note a referral letter is necessary in principle.
  • The general hours of reception are 8:30 to 10:30 a.m. Your department may accept check in at other hours as well, so please call its outpatient service for details.

First visit to hospital

Please be sure to bring the following items with you

  • Health insurance card
  • Referral letter (letter from another doctor)
  • Electronic medical record
  • Drug record notebook (drug administration record written or printed by your pharmacy)

Reception

Reception and registration take time at the first visit. Please make sure you have plenty of time.

  • Go to the information desk. Please take a number ticket.
  • Fill out your registration form. You must fill out all red blocks
    (examination date, name, date of birth, address, telephone number).
  • When your number is shown on the display board, please go to Counter 1 for First Visitor and Cashier.
  • After your registration, proceed to your relevant department.

Reception desk

Floor Map

Re-visit without appointment

If you need examination at a new department, or if your last examination was more than 3 months ago and you do not have an appointment this time,

  • Go to the information desk. Please take a number ticket.
  • When your number is shown on the display board, please go to Counter 1 for First Visitor and Cashier.
  • Submit your patient card, health insurance, referral letter and medical record to the receptionist.
  • After your registration, proceed to your relevant department.

Re-visit with appointment

If you have an appointment, please check-in at a check-in machine for visit with appointment.
Take a check-in sheet and submit it to your relevant department reception.
Please wait in the waiting area of your relevant department.

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